Programs

Business – Vehicle Service Advisor

Certificate of Mastery

Minimum of 18 credit hours

This certificate will give you the skills to become an entry-level vehicle service advisor at automotive dealership service centers as well as automotive repair shops. You will learn the basic skills to communicate between the customer and the mechanics in an automotive repair industry.

Course Sequence

Course ID	Course Name	Credits	Type	Min GD
Term 1
AT 1153	Basic Automotive Fundamentals	3	Major	C
	This course is an application of specific competencies in the operation and service repair of vehicles in the areas of: maintenance and minor vehicle service. Usage of service manuals, manufacturers procedures, tools, and safety are stressed. The student will discuss nomenclature and operating principles of basic automotive fundamentals. Also, the student will discuss and perform diagnostic and service procedures used to maintain these specific systems. The student will show competency in the areas of changing fluids, flush equipment, tire repair, tire balance, vehicle vibration diagnosis, and scan tool usage. This course satisfies the computer proficiency requirement.Prerequisites: None
ENGL 1113	English Composition I	3	Gen Ed
	The student will write well-developed compositions which demonstrate the principles of unity, coherence, and organization and which contain specific details and vivid language. The students will locate library material and incorporate researched materials into compositions.Prerequisites: ENGL 0203, adequate placement score, or by meeting determined placement measures
BUS 1013	Introduction to Business	3	Major	C
	The student will become familiar with the economic and social setting of business in the world and the structure of business and management of human and fiscal resources. The student will be able to demonstrate an understanding of these concepts as they are related to American business operations and public policy.Prerequisites: MATH 0103 or adequate math placement and ENGL 0203 or adequate placement score, or by meeting determined placement measures.
Term 2
BUS 2033	Business Communication	3	Major	C
	Business Communication is a survey course of communication skills needed in the business environment. Course content includes business writing such as e-mail, memos, letters, reports, employment communication, and other types of digital media; delivering oral presentations; and developing interpersonal soft skills. Critical thinking and problem solving skills are emphasized. Development of these skills is integrated with the use of technology. This course satisfies the computer proficiency requirement.Prerequisites: ENGL 1113 or by evaluation. Criteria for evaluation is in division office.
BUS 2043	Business Ethics	3	Gen Ed
	Student will explore standards of honesty and honorable human conduct in the world of business, focusing on how people’s plans and intentions affect others.Prerequisites: ENGL 0203 or adequate placement score, or by meeting determined placement measures.
MGMT 2013	Small Business Management	OR	Major	C
	The student will study general concepts relating to small business ownership, financing, organization, and management. After exploring these concepts, the student will develop a detailed plan for establishing and operating a small business.Prerequisites: ENGL 0203, adequate placement score, or by meeting determined placement measures.
MGMT 2053	Principles of Management	3	Major	C
	This course introduces the fundamental principles of management including the management functions of planning, organizing, leading and controlling. The course includes an overview of theory and history of management as well as an introduction to the various roles of management within an organization.Prerequisites: ENGL 0203, adequate placement score, or by meeting determined placement measures.

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Programs

Course Catalog

Business – Vehicle Service Advisor

Certificate of Mastery

Automotive Technology

AT 1153 – Basic Automotive Fundamentals

Business

BUS 1013 – Introduction to Business

BUS 2033 – Business Communication

BUS 2043 – Business Ethics

English

ENGL 1113 – English Composition I

Management

MGMT 2013 – Small Business Management

MGMT 2053 – Principles of Management

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