TeleLearningTelecourse General Frequently Asked Questions
- What is a Telecourse?
- How do I view the lessons?
- What if I have technical problems?
- How do I communicate with my instructor?
- Are textbooks required?
- What is a test review session?
- Where are tests taken?
- What are some tips on how to be a successful telecourse student?
- Are any resources available to telecourse students?
What is a Telecourse?
A telecourse is a print and video based college course. Print materials usually consist of a textbook and a study guide, but other books may also be required or suggested for students to read. Video lessons, which vary in number by course, supplement the print materials. Telecourses require students to meet the same objectives as traditional on-campus courses.
An OKC Community College instructor will be assigned to each telecourse. The instructor orients students to the course, may conduct test reviews, and grades all assignments and tests. The instructor will be your guide through the video and print materials and will be available to you throughout the course for questions and assistance. Be sure you know your instructor's name, telephone number, e-mail address, and office location.
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How do I view the lessons?
Your video lessons may be viewed in several ways:
The Library contains copies of all video lessons and you may view them in the Library during regular operating hours. Call the Library at (405) 682-7564 for hours of operation or visit http://www.occc.edu/library.
OKC Cox Cable channel 18 provides video lessons. For broadcast schedule information, visit http://www.occc.edu/TeleLearning. Select the semester from the drop-down menu(s) to view the Cox broadcast schedules on the left side menu. If you plan to view your video lessons over OKC Cox Cable channel 18, you must reside inside Oklahoma City limits.
Telecourse streaming video lessons can be viewed if you have access to high speed Internet (DSL, cable modem, or broadband). To test your system, visit http://www.occc.edu/TeleLearning and click on the Test Demo/Downloads link on the left side menu.
What if I have technical problems?
If you have problems viewing over OKC Cox Cable channel 18:
Call the TeleLearning Office Monday through Friday 8:00 a.m. to 5:00 p.m. at (405) 682-7838 or (405) 682-1611 ext. 7424.
Or go to http://www.occc.edu/TeleLearning/technicalsupport.html.
If you leave voicemail or submit the online form, a staff person will contact you.
If you have problems viewing your streamed video lessons:
Call the TeleLearning Office Monday through Friday 8:00 a.m. to 5:00 p.m. at (405) 682-7838 or (405) 682-1611 ext. 7424.
If you leave voicemail or submit the online form, a staff person will contact you.
How do I communicate with my instructor?
There are several methods of communicating with your instructor. You may use one or more of the following methods:
Appointments - See your instructor during scheduled office hours. It would be helpful to call ahead and make sure your instructor will be there. You may also request appointments for hours other than regular office hours.
Fax - You may fax messages or assignments to your instructor at (405) 685-8399, when appropriate.
Test Reviews - Many instructors hold review sessions before scheduled tests. If you have questions or problems, please attend those sessions. If you do not wish to wait for a review session, you may contact your instructor at any time.
Telephone - Your instructor will provide a telephone number to you. Please keep it handy. If you call and your instructor is not in the office, use voice mail to leave a message and your call will be returned as quickly as possible. Please indicate in your message that you are a telecourse student and let your instructor know a good time to return your call.
E-Mail - Your instructor will provide their e-mail address to you. If you do not have an e-mail address for yourself, you may set up a student e-mail account at http://email.occc.edu.
Mail - You may send messages or assignments to instructors using the following address:
(Instructor's Name)Oklahoma City Community College7777 S. May AvenueOklahoma City, OK 73159-4444
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Are textbooks required?
Yes. Your instructor will inform you during the orientation session which materials are required for your course. You may also check with the bookstore staff before the orientation.
All textbooks and required print materials are available through the College bookstore. Students may stop by by the bookstore to purchase books. If you choose to order online, Bookstore personnel will calculate any applicable shipping charges and include them in the cost of the textbook. During the orientation, your instructor will inform you which textbooks are required for your course. Or you can check with the Bookstore at (405) 682-7510 or online at http://bookstore.occc.edu before orientation for textbook and materials information.
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What is a test review session?
Many instructors hold test review sessions before scheduled test dates. You will receive notification of these sessions either in the syllabus or through reminder cards or letters from your instructor. If you have questions during the course about test review session dates, please call or e-mail your instructor, or call the TeleLearning Office at (405) 682-7838.
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Where are tests taken?
Tests for most telecourses may be taken at the OKC Community College Test Center. Your instructor will inform you if you are to take tests in the Test Center. The Test Center is located on the first floor of the main building in room 1G4. The Test Center requires that you show your current OKC Community College photo ID before each exam. Be sure to bring your ID with you each time you take a test. If you do not have an ID, check with the staff at the Information desk in Admissions and Records.
The Test Center has specific regulations and hours. Some of the most important Test Center regulations are listed below:
- Once you receive a test, you must complete it at that time.
- You must allow enough time before Test Center closes.
- You must provide your own pencil or pen for the test. All other materials including answer sheets, calculators, and scratch paper will be provided.
- Failure to abide by Test Center regulations will be reported to your instructor.
For hours of operation call the Test Center at (405) 682-1611 x7321 or visit their website at http://www.occc.edu/ACS/TestingCenter.html.
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What are some tips on how to be a successful telecourse student?
OKC Community College instructors and staff are committed to assisting you in successfully completing your telecourse. Following are helpful hints as you begin what we hope will be a great educational experience.
- Start early on assignments. Time has a way of slipping by quickly.
- Establish and stick to a regular study schedule.
- Contact your instructor immediately if you have questions or problems.
- Make contacts with other students in your class. Form study groups if possible.
- During your orientation or at any time during the semester, ask questions about resources, deadlines, expectations, etc. You must be responsible for seeking answers to your questions.
- Telecourse students are expected to be independent learners. You must motivate yourself to study regularly and meet course deadlines.
- Understand the difference between active and passive learning and between active and passive television viewing. If you do not understand the difference, ask your instructor for assistance.
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- Start early on assignments. Time has a way of slipping by quickly.
Are any resources available to telecourse students?
LIBRARY
The College Library contains many resources to assist you with your telecourse. Librarians are available to instruct you in the use of the Library and will assist you to locate information or materials. You are able to access the Library catalog online. Materials that are not in the college collection can be requested through interlibrary loan. Please call the Library at (405) 682-7564 or visit the Library early in your telecourse. You can also visit the Library's Web site at http://www.occc.edu/library. Library hours are subject to change.
LABS
Oklahoma City Community College has different learning labs for student use. More information about these labs is located at
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http://www.occc.edu/TeleLearning/resources.html
For more information contact:
TeleLearning
Phone: (405) 682-7838
7777 South May Avenue
Oklahoma City, OK 73159-4444
Oklahoma City Community College | 7777 South May Avenue | Oklahoma City, OK 73159-4444| 405-682-1611