View/Print CatalogBusiness - Vehicle Service Advisor
View/Print Program
Certificate of Mastery
Minimum of 18 credit hours
This certificate will give you the skills to become an entry-level vehicle service
advisor at automotive dealership service centers as well as automotive repair shops.
You will learn the basic skills to communicate between the customer and the mechanics
in an automotive repair industry.
- Course Sequence
Course ID Course name Credits Type Min Gd Suggested Freshman 1st Semester AT 1153 Basic Automotive Fundamentals 3 Major C ENGL 1113 English Composition I 3 Gen Ed BUS 1013 Introduction to Business 3 Major C Suggested Freshman 2nd Semester BUS 2033 Business Communication 3 Major C BUS 2043 Business Ethics 3 Gen Ed MGMT 2013 Small Business Management OR Major C MGMT 2053 Principles of Management 3 Major C - Course Grouping
Major Courses: (12 credit hours) Automotive Technology: (C)AT 1153; Business: (C) BUS 1013; (C)BUS 2033; Management: (C)MGMT 2013 or (C)MGMT 2053
General Education Courses: (6 credit hours) English: ENGL 1113; Business: BUS 2043Life Skills Courses: NONE
Support Courses: NONE(C) - A grade of "C" or higher must be achieved.
- Program Notes
Notes: A Certificate of Mastery program is designed to meet the needs of an individual who wants to enter the job market following the completion of the certificate.
- Course Descriptions
Automotive Technology
AT 1153 - Basic Automotive Fundamentals
Prerequisites: None
3CREDITSThis course is an application of specific competencies in the operation and service repair of vehicles in the areas of: maintenance and minor vehicle service. Usage of service manuals, manufacturers procedures, tools, and safety are stressed. The student will discuss nomenclature and operating principles of basic automotive fundamentals. Also, the student will discuss and perform diagnostic and service procedures used to maintain these specific systems. The student will show competency in the areas of changing fluids, flush equipment, tire repair, tire balance, vehicle vibration diagnosis, and scan tool usage. This course satisfies the computer proficiency requirement.
Business
BUS 1013 - Introduction to Business
Prerequisites: MATH 0103 or adequate math placement test score and ENGL 0203 or adequate placement score, or by meeting determined placement measures.
3CREDITSThe student will become familiar with the economic and social setting of business in the world and the structure of business and management of human and fiscal resources. The student will be able to demonstrate an understanding of these concepts as they are related to American business operations and public policy.
BUS 2033 - Business Communication
Prerequisites: ENGL 1113 or by evaluation. Criteria for evaluation is in division office.
3CREDITSBusiness Communication is a survey course of communication skills needed in the business environment. Course content includes business writing such as e-mail, memos, letters, reports, employment communication, and other types of digital media; delivering oral presentations; and developing interpersonal soft skills. Critical thinking and problem solving skills are emphasized. Development of these skills is integrated with the use of technology. This course satisfies the computer proficiency requirement.
BUS 2043 - Business Ethics
Prerequisites: ENGL 0203 or adequate placement score, or by meeting determined placement measures.
3CREDITSStudent will explore standards of honesty and honorable human conduct in the world of business, focusing on how people’s plans and intentions affect others.
English
ENGL 1113 - English Composition I
Prerequisites: ENGL 0203, adequate placement score, or by meeting determined placement measures
3CREDITSThe student will write well-developed compositions which demonstrate the principles of unity, coherence, and organization and which contain specific details and vivid language. The students will locate library material and incorporate researched materials into compositions.
Management
MGMT 2013 - Small Business Management
Prerequisites: ENGL 0203, adequate placement score, or by meeting determined placement measures.
3CREDITSThe student will study general concepts relating to small business ownership, financing, organization, and management. After exploring these concepts, the student will develop a detailed plan for establishing and operating a small business.
MGMT 2053 - Principles of Management
Prerequisites: ENGL 0203, adequate placement score, or by meeting determined placement measures.
3CREDITSThis course introduces the fundamental principles of management including the management functions of planning, organizing, leading and controlling. The course includes an overview of theory and history of management as well as an introduction to the various roles of management within an organization.
